Tier 5
The Clean Refusal
Say no in one sentence, without apology or explanation.
Overview
Most refusals fail because they are negotiations in disguise. A clean refusal is short, kind, and closed.
You will draft, rehearse, and deliver twelve refusals over three weeks, and log the consequences, which are almost always smaller than expected.
What is included
- —No video. This course is workbook-only.
- —15-page PDF workbook with the recording sheets
- —Lifetime access to the files